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FAQ

Most frequent questions and answers

Woofcrate is with you throughout the journey of enveloping your pup in love and treats! Our mission is to help you navigate the joys of entertaining your furry friend! Each month, you and your pup will receive a box filled with engaging toys, healthy & delicious treats, and accessories to be the best doggy parent pawsible!

WoofCrate is a recurring subscription service that delivers healthy, locally sourced doggy goodies to your door step on a monthly basis. Our customers can sign up on their choice of 1, 3, or 6 month subscription and we will send out 4-5 items per box. Your pupper will receive a durable toy, 2-3 treats and an apparel piece in every box! Every recurring shipment is unique, themed and full of healthy, locally sourced items! We try our best to make sure that most of our items are Canadian products and that you do not receive the same toys or treats from month to month! 

Our prices are:

  • Monthly Subscription: $41/month
  • 3 month Subscription: $37/month
  • 6 month Subscription: $36/month
  • 12 month Subscription: $33/month

 

Free shipping anywhere in Canada and US.

 

 

All plans auto renew, including the Monthly subscription.

Every WoofCrate contains 2 pawesome toy’s, 2 delicious & all natural 100% Canadian treats. Shipping is always free! The value of your WoofCrate is about $50+ and your paying up $33 on our 12 month plan. That’s a hecking pawesome deal!

Although no toy is indestructible every crate is packed with the highest quality toys we can source. 

 

If your pup is aggressive and the themed WoofCrate doesn’t seem to cut it! We have a special create that is specifically designed for your power chewer. Subscribe to dukes crate or switch at any point between the different crates. We have a crate for every pup!

We source for and cater to bougie pups. We ensure we are providing the highest quality treats on the market with very few ingredients, zero preservatives and added chemicals. Our treats are 100% Canadian. 

 

Our toy’s are held to the same standards as our treats, we curate premium products that are fun, engaging and high quality. 

Working with the most trusted and reliable vendors in Canada and the United States is our method of ensuring we get the best products for your furry friend.

10% off for 5-10 WoofCrates or more
15% off for 11-29 WoofCrates or more
20% off for 30+ WoofCrates or more

Shipping

Nope! It’s 100% free. The only exception is a small charge for provinces which are super duper far.

When you order, your first crate will ship right away. All future orders are automatically charged on the first of the month and shipped shortly after that around the 10th of the month.

We’ll send you a tracking number as soon as your pack goes out for delivery and you’ll be notified once it’s delivered to your door!

No problem! 

 

Either change it from your account or email us and we’ll change it for you right away! 

Cancellations

You will continue to be charged and shipped WoofCrates until the end of your subscription term. The plan will not auto renew at the end of the term however; since it was canceled.

Although we work hard to ensure everyone is happy and we don’t want to see you go! Cancellation is simple and easy for your sake. Send us an email at happy@woofcrate.ca with your account information and we will take care of it for you!

If your question is not still not answered..

Were woofing serious about supporting our furry friends and their hooman counterparts! Get over to our contact page and you’ll find all the way to contact us. or better yet, click the button below and it’ll teleport you their!

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